Managed plans
Choose the level of protection your business can grow into.
All three plans include a managed help desk, proactive endpoint monitoring and a complimentary initial IT security assessment. Business Secure is the plan we recommend for organizations seeking stronger ransomware protection and managed threat detection.
Term
12-month agreement, per managed userMonth-to-month also available, per managed user
Recommended
Business Secure — layered security with EDR, MDR, MFA and backup
Add-ons
Firewall, network, VoIP, backup extensions and projects
Essential IT
$65per user / month
Best for: Small offices and cost-conscious businesses that need reliable day-to-day IT, endpoint visibility and a real managed help desk.
- Proactive endpoint monitoring and management with inventory and availability alerts
- Approved OS and application patching plus routine maintenance
- Secure remote support and standard business-hours help desk with ticket management
- Baseline endpoint security: managed protection policy, OS hardening and least-privilege guidance
- Business email and productivity suite administration, including user lifecycle and password resets (licenses extra)
- Basic network health visibility for supported devices
- Quarterly endpoint health and ticket summary
- Complimentary initial security posture assessment
BoundariesNo 24/7 end-user help desk, dedicated SOC, managed email security, cloud backup, disaster recovery or guaranteed incident containment. Remediation projects are quoted separately.
Essential IT is the day-to-day IT department for a small office: someone watching the machines, patching them, answering the phone and keeping user accounts straight. It is the right starting point for a modern cloud environment with no specialist IT staff in house.
Term, billing & next steps
- Agreement
- 12-month agreement, per managed user, with a monthly minimum commitment
- Support hours
- Help desk Monday–Friday, 8 a.m.–6 p.m. Eastern, excluding agreed holidays
- Next step
- A complimentary assessment, then a written scope and service agreement. One-time onboarding and remediation are quoted separately.
Business Secure
Recommended$95per user / month
Best for: Growing firms that need layered ransomware defences, managed detection and response, email protection and stronger identity security.
- Everything in Essential IT, with prioritized remote support and enhanced monthly security reporting
- Advanced endpoint detection and response (EDR)
- Advanced email security with malicious attachment and phishing filtering
- 24/7 AI-assisted plus human-led managed detection and response (MDR)
- Managed multifactor authentication enrolment, administration and access policy
- Managed cloud backup with immutable copies where supported, plus retention and recovery procedures
- SPF, DKIM and DMARC setup, monitoring and reporting for one business domain
- Monthly vulnerability and configuration review with phishing awareness guidance
BoundariesEndpoint and server backup beyond the licensed workloads, after-hours hands-on remediation, compliance certification, unlimited incident response and advanced firewall management are separately scoped.
Business Secure is the layered plan: the same managed IT foundation, with ransomware-resistant endpoint detection, managed email security, identity controls and tested backup on top. It is what we recommend for any business that cannot afford to be offline for a day.
Term, billing & next steps
- Agreement
- 12-month agreement, per managed user, with a monthly minimum commitment
- Monitoring
- Critical security alerts monitored continuously, including outside business hours
- Next step
- A complimentary assessment, then a written scope and service agreement. One-time onboarding and remediation are quoted separately.
Enterprise Complete
$125per user / month
Best for: Multi-site businesses that need advanced administration, secure access, strategic planning and coordinated hybrid infrastructure support.
- Everything in Business Secure, with enhanced escalation and documented asset standards
- Quarterly executive technology review and vCIO roadmap
- Enterprise password management and secure remote access for managed users
- Advanced next-generation firewall policy, VPN and segmentation administration
- Managed switch and wireless management with per-device allowances
- Cloud infrastructure, virtual application and hosting administration coordination
- Server and workload backup architecture, recovery planning and an annual tabletop exercise
- Quarterly security configuration assessment and executive risk register
BoundariesNot unlimited infrastructure support. Servers, cloud subscriptions, network appliances, sites, hosted applications and onsite service follow an inventory-based schedule.
Enterprise Complete adds the strategic and infrastructure layer: secure access, firewall and network administration, a documented asset standard, and a quarterly roadmap review with a virtual CIO. Built for multi-site businesses where infrastructure decisions carry real budget.
Term, billing & next steps
- Agreement
- 12-month agreement, per managed user, with a monthly minimum commitment
- Monitoring
- Critical alerts monitored continuously, with documented escalation paths
- Next step
- A complimentary assessment, then a written scope and service agreement. One-time onboarding and remediation are quoted separately.
At a glance
Compare the three plans line by line.
Included means included as scoped, subject to defined users, devices, environments and vendor entitlements. Add-on means separately quoted. A dash means it is not standard in that plan.
| Capability | Essential IT | Business Secure | Enterprise Complete |
|---|---|---|---|
| Managed help desk and ticket management | Included | Included — prioritized | Included — enhanced escalation |
| Proactive endpoint monitoring, patching and maintenance | Included | Included | Included |
| Baseline endpoint security and OS hardening | Included | Included | Included |
| Cloud productivity and user administration | Included | Included | Included — advanced |
| Advanced endpoint detection and response (EDR) | — | Included | Included |
| 24/7 AI + human-led managed detection and response | — | Included | Included |
| Advanced email security | — | Included | Included |
| Managed SPF / DKIM / DMARC authentication | — | Included — 1 domain | Included — 1 domain |
| Managed MFA and identity administration | — | Included | Included |
| Managed cloud backup with immutable copies | — | Included — licensed workloads | Included — architecture and planning |
| Monthly vulnerability and configuration review | — | Included | Included |
| Enterprise password management and secure remote access | — | — | Included |
| Firewall policy, VPN and network segmentation administration | Add-on | Add-on | Included — as scoped |
| Managed switch and wireless management | Add-on | Add-on | Included — per-device allowance |
| Quarterly executive review and vCIO roadmap | — | — | Included |
| Server backup architecture and annual tabletop exercise | — | — | Included |
| Priority incident response coordination | — | As scoped | Included |
| Hardware, cloud consumption, projects and onsite service | Add-on | Add-on | Add-on |
Custom application development
Managed app packages — you dream it, we build it.
Every package includes authentication, a managed database, secure hosting, mobile-responsive design and ongoing platform maintenance. Setup is one-time; monthly covers hosting, support and platform access. Portals from the library are included per tier, and any extra portal is added on at its published build price.
Business Website
$1,000$495one-time setupLimited-time price
Best for: A marketing or brochure website that establishes your online presence and captures leads.
- Up to 5 pages (home, about, services, contact, blog)
- Mobile-responsive design built on a managed CMS
- Contact form with email notifications
- Standard web optimization included: on-page SEO, sitemap and search indexing, speed tuning and site analytics
- SSL certificate and secure managed hosting
- 30 days of post-launch support
Managed services agreementSetup price assumes a managed services agreement. Without one, add $500 to this offering's setup.
BoundariesNo custom database, no user accounts, no portals and no third-party integrations. Advanced web optimization, the document manager, extra pages, online booking and monthly content updates are priced add-ons quoted with the build. E-commerce and custom functionality are scoped separately.
A brochure website that is fast, findable and yours to edit after launch. We build it, host it, keep the platform patched and make sure enquiries land in your inbox.
Term, billing & next steps
- Billing
- One-time setup, then a monthly platform fee covering hosting, support and maintenance
- Commitment
- 12-month commit or month-to-month — the published rate applies per term
- Next step
- Send us the pages and content you need — we scope the build and quote it in writing
Starter App
$1,500one-time setup
Best for: A single workflow or internal tool with one user role and straightforward data.
- Up to 5 screens and 1 data entity
- 1 custom portal from the portal library
- Email and password authentication
- Dashboard, lists and detail views
- Email notifications
- Mobile-responsive design
- 30 days of post-launch support
Managed services agreementSetup price assumes a managed services agreement. Without one, add $500 to this offering's setup.
BoundariesOne user role, one portal, no third-party integrations, no AI features. Additional portals are added on at their published price.
A single workflow or internal tool, delivered as a working app rather than a spreadsheet that half does the job. One role, one portal from our library, and room to grow when the workflow does.
Term, billing & next steps
- Billing
- One-time setup, then a monthly platform fee covering hosting, support and maintenance
- Commitment
- 12-month commit or month-to-month, with 30 days of post-launch support
- Next step
- Describe the workflow and who uses it — we scope the build and quote it in writing
Business App
Recommended$3,000one-time setup
Best for: A multi-feature application with roles, integrations, a custom dashboard and AI.
- Up to 15 screens and 5 data entities
- 2 custom portals from the portal library
- Role-based access control (up to 3 roles)
- Social sign-in (Google, Microsoft)
- Up to 3 third-party integrations
- Custom dashboard and reporting
- File uploads and document storage
- AI features (chat, analysis, generation)
- 60 days of post-launch support
Managed services agreementSetup price assumes a managed services agreement. Without one, add $500 to this offering's setup.
BoundariesAdditional portals, integrations and advanced automation are added on or scoped separately.
A multi-feature application: several roles, a custom dashboard, integrations to the tools you already run, and AI where it actually helps. It is the package most growing businesses end up on.
Term, billing & next steps
- Billing
- One-time setup, then a monthly platform fee covering hosting, support and maintenance
- Commitment
- 12-month commit or month-to-month, with 60 days of post-launch support
- Next step
- Tell us the workflow and the roles — we scope it and quote the build in writing
Platform
$4,500one-time setup
Best for: A complex multi-tenant platform with custom workflows, SSO and dedicated support.
- Unlimited screens and data entities
- 3 custom portals included, more available
- Custom roles and permissions
- SSO and advanced authentication
- Unlimited integrations and APIs
- Multi-tenant architecture
- Real-time collaboration features
- Advanced AI agents and automation
- Dedicated support and SLA
Managed services agreementSetup price assumes a managed services agreement. Without one, add $500 to this offering's setup.
BoundariesPortals beyond the three included, ongoing development and major feature additions are quoted per phase.
A multi-tenant platform for businesses whose product is software: separate client workspaces, custom roles, SSO, unlimited integrations and support with an agreed SLA.
Term, billing & next steps
- Billing
- One-time setup, then a monthly platform fee; major feature phases are quoted separately
- Commitment
- 12-month commit or month-to-month, with dedicated support and an SLA
- Next step
- Book a scoping session — we map the tenants, roles and integrations before quoting
Need something different? Every project is scoped individually — talk to us about a custom quote.
At a glance
Compare the app packages side by side.
The capabilities that separate the tiers, plus the module portals each package includes. Any portal beyond that is added on at its published build price.
| Capability | Business Website | Starter App | Business App | Platform |
|---|---|---|---|---|
| Setup costOne-time build and launch fee. | $1,000$495 | $1,500 | $3,000 | $4,500+ |
| Monthly feeHosting, monitoring, maintenance and platform access. | $49/mo | $99/mo | $299/mo | $599/mo |
| Typical timelineKickoff to launch. | 1 week | 1–2 weeks | 2–3 weeks | 3–4 weeks |
| Pages or screensSeparate pages for a website, separate screens for an app. | Up to 5 pages | Up to 5 screens | Up to 15 screens | Unlimited |
| Data entitiesTypes of record stored — customers, jobs, invoices. Each type holds unlimited records. | — | 1 | 5 | Unlimited |
| User rolesPermission levels, e.g. admin, staff, client. | — | 1 | Up to 3 | Custom |
| Custom portals includedPortals from the library — CRM, Sales, Marketing, Projects, Billing & Accounting, Partner. Any further portal is added on at its published build price. | — | 1 | 2 | 3 |
| Third-party integrationsConnections to payments, email, calendars or your CRM. | — | — | Up to 3 | Unlimited |
| AI features (chat, analysis, generation)Assistants that answer questions, read documents and draft content. | — | — | Included | Advanced |
| Post-launch supportFixes and small adjustments after launch. | 30 days | 30 days | 60 days | Dedicated SLA |
Every package includes email and password sign-in, a dashboard, file uploads, reporting and mobile-responsive design. Single sign-on, multi-tenant architecture and real-time collaboration come with the Platform tier.
Add-ons & extensions
What sits on top of a package, priced up front.
Extensions attach to the package they belong to and are quoted with it. Anything not listed here is scoped in writing before work starts.
Custom Integration
Custom third-party integration or API connector.
Adds to Business App · Platform
$1,500one-time
SSO Package
Single sign-on (Google, Microsoft, Apple, SAML).
Adds to Business App · Platform
$1,000one-time
AI Feature Add-on
Chat assistant, document analysis, or generation feature.
Adds to Business App · Platform
$750one-time
Additional Screen
Add an additional screen beyond the package allowance.
Adds to Starter App · Business App
$300one-time
Additional User Role
Add an additional user role to the application.
Adds to Business Website · Starter App
$500one-time
Annual Tabletop Exercise
Annual security tabletop exercise and incident response rehearsal.
Adds to Business Secure
$2,500one-time
Advanced Web Optimization
Everything in standard optimization, plus Google Ads set up and run for you: account and campaign structure, keywords and negative lists, conversion tracking on forms, calls and bookings, paid-search landing pages, budget and bid management with a monthly report, a campaign calendar, and social scheduling to your Facebook Page and Instagram.
Adds to Business Website
$650one-time
Document Manager
A secure document library on your site: private file storage, folders, access by user or team, version history and download links that expire.
Adds to Business Website · Starter App · Business App
$1,400one-time
Additional Pages (5-pack)
Five further pages built in the same design and content structure as the site, with navigation and SEO set up for each.
Adds to Business Website
$300one-time
Online Booking & Scheduling
A booking calendar on your site: availability rules, confirmations and reminders by email, and calendar sync for the team taking the appointments.
Adds to Business Website
$750one-time
Managed Content Updates
Up to two hours of page, copy and image changes handled by our team each month, so the site stays current without your staff doing it.
Adds to Business Website
$99/mo
Mobile App Publishing (Apple & Google)
Ship the same app to the Apple App Store and Google Play as a native install: store developer accounts set up and linked, iOS and Android builds signed and submitted, store listings written with keywords and app store optimization (ASO), screenshots and feature graphics produced, review feedback handled through to approval, and push notification setup.
Adds to Business App · Platform
$2,400one-time
CRM Portal
Accounts, contacts, activity history, lead routing and shared pipeline dashboards for the whole team. Plus $129/mo managed hosting.
Adds to Business App · Platform
$2,200one-time
Sales Portal
Pipeline, quote builder, proposals with e-signature, deal registration and renewal tracking, on your own branding. Plus $149/mo managed hosting.
Adds to Business App · Platform
$2,400one-time
Marketing Portal
Campaign calendar, social scheduling, SEO and AI-visibility reporting, and lead-source attribution. Plus $99/mo managed hosting.
Adds to Business App · Platform
$1,800one-time
Projects Portal
Projects, tasks, timelines, time and utilisation tracking, with a client-visible milestone view. Plus $99/mo managed hosting.
Adds to Business App · Platform
$1,900one-time
Billing & Accounting Portal
Invoices, online card and ACH payments, multi-entity books, budget and forecast planning, and financial reports. Plus $199/mo managed hosting.
Adds to Business App · Platform
$3,000one-time
Partner White-Label & Affiliate Portal
Your brand and domain, partner rate cards, deal registration, co-branded proposals and affiliate commission tracking. Plus $249/mo managed hosting.
Adds to Business App · Platform
$3,900one-time
Business outcomes
What you are actually buying is a shorter bad day.
Ransomware can encrypt files, interrupt operations and expose sensitive information, and attackers increasingly use automation and AI-assisted phishing or reconnaissance. No single product stops every attack, so the outcome we sell is coordination: prevention, detection, containment and recovery operating together.
All protection claims depend on correct configuration and contracted vendor entitlements. No solution guarantees prevention of ransomware, AI-assisted attacks, data loss or downtime.
Reduce the likelihood of successful phishing, credential abuse and ransomware deployment.
Detect and contain suspicious activity before it spreads across connected devices.
Preserve recoverable copies of critical data through immutable backup controls.
Reduce avoidable downtime through documented recovery planning and incident coordination.
Access an integrated security and support team without building your own security operations centre.
Rates are per managed user per month and subject to a 12-month agreement, minimum monthly commitment, defined support hours, supported-device limits, and backup storage and retention allowances. Pricing applies to standardized supported environments.
Onboarding, servers, cloud consumption, third-party subscriptions outside the selected package, on-site service and project work are quoted separately. Taxes, hardware and third-party application licences are not included unless expressly stated. Final pricing and scope are subject to a signed service agreement.
Proposed help desk hours are Monday–Friday, 8 a.m.–6 p.m. Eastern, excluding agreed holidays. Critical security alerts receive continuous monitoring in qualifying tiers. Response targets, severity categories and incident-handling authority are set out in the service agreement.
Next step
Start with the assessment, then choose the plan.
We would rather show you what is actually exposed in your environment before you sign anything. The assessment is complimentary and the findings are yours to keep.
Coverage in motion
Scroll down — the whole service line moves with you.
Help desk, endpoint, email, identity, backup and the network run as one accountable agreement instead of six separate vendors.
Private AI Assistant & Chatbot
A custom AI chatbot grounded in your company's own documents, websites and data — private to your business, with answers that go beyond a standard LLM.
Managed help desk & endpoint operations
One accountable team handles every Level 1–3 call, ticket and vendor escalation for the systems we manage.
Advanced endpoint detection & response
Endpoint detection and response watches behaviour on managed devices, not just signatures.
24/7 managed detection & response
AI-assisted monitoring with human-led investigation, triage and escalation for security threats in qualifying tiers.
Email security & domain authentication
Stops the most common way attackers get in — a convincing message that looks like it came from someone you trust.
Identity & access control
Most breaches today begin with a stolen credential, so identity is where we harden first.
Immutable backup & recovery
Protected copies that resist modification or deletion during their retention period, with recovery actually planned.
Service lines