Privacy notice
Plain-language privacy.
This notice covers the Tech Fusion website. Client engagements are additionally governed by the customer agreement and data-handling terms in place with your organization. Last updated October 2026.
What we collect
Information you submit through our contact and partner forms: your name, company, email address, phone number, the number of managed users or devices you expect, and whatever you choose to write in the details field. Standard technical information (such as browser type and pages visited) may be recorded by the platform that hosts this site.
Why we collect it
To respond to your enquiry, prepare an assessment or proposal, and keep a record of the conversation. We do not use it for automated decision-making, and we do not run advertising profiles on it.
Sharing
We do not sell, rent or trade your information. It is not shared with third parties for their own marketing. Information may be handled by the service providers that host this website and our business systems, strictly for the purposes above.
Retention
Enquiries are kept while they are active and for a reasonable period afterwards so we can service the relationship and meet business record-keeping needs. You can ask us to delete an enquiry that did not become an engagement.
Your choices
You can ask what we hold about you, request a correction, or request deletion by contacting us through the contact form. If you are an existing client, your service agreement and our engagement terms may describe additional records we must keep.
Security
Access to enquiry information is limited to the Tech Fusion team. We apply the same discipline to our own systems that we apply to our clients': managed access, multifactor authentication and monitored endpoints.
Coverage in motion
Scroll down — the whole service line moves with you.
Help desk, endpoint, email, identity, backup and the network run as one accountable agreement instead of six separate vendors.
Private AI Assistant & Chatbot
A custom AI chatbot grounded in your company's own documents, websites and data — private to your business, with answers that go beyond a standard LLM.
Managed help desk & endpoint operations
One accountable team handles every Level 1–3 call, ticket and vendor escalation for the systems we manage.
Advanced endpoint detection & response
Endpoint detection and response watches behaviour on managed devices, not just signatures.
24/7 managed detection & response
AI-assisted monitoring with human-led investigation, triage and escalation for security threats in qualifying tiers.
Email security & domain authentication
Stops the most common way attackers get in — a convincing message that looks like it came from someone you trust.
Identity & access control
Most breaches today begin with a stolen credential, so identity is where we harden first.
Immutable backup & recovery
Protected copies that resist modification or deletion during their retention period, with recovery actually planned.
Service lines