Managed service catalog
24/7 managed detection & response
AI-assisted monitoring with human-led investigation, triage and escalation for security threats in qualifying tiers.
Overview
AI-assisted monitoring with human-led investigation, triage and escalation runs continuously across endpoint, email and identity signals. Security-alert monitoring is separate from the business-hours help desk, with defined severity categories and escalation contacts so the right person is reached at the right time.
What's included
- Continuous AI-assisted detection across endpoint, email and identity signals
- Human-led investigation, containment coordination and escalation
- Defined severity categories and escalation contacts
- Security-alert monitoring is separate from the business-hours help desk
What you gain
- Continuous monitoring, not business-hours-only
- Human-led investigation, not raw alerts to triage yourself
- Defined escalation paths to your authorised contacts
Next step
Want this managed for you?
Schedule a complimentary assessment and we will map the right service line to your environment.
Coverage in motion
Scroll down — the whole service line moves with you.
Help desk, endpoint, email, identity, backup and the network run as one accountable agreement instead of six separate vendors.
Private AI Assistant & Chatbot
A custom AI chatbot grounded in your company's own documents, websites and data — private to your business, with answers that go beyond a standard LLM.
Managed help desk & endpoint operations
One accountable team handles every Level 1–3 call, ticket and vendor escalation for the systems we manage.
Advanced endpoint detection & response
Endpoint detection and response watches behaviour on managed devices, not just signatures.
24/7 managed detection & response
AI-assisted monitoring with human-led investigation, triage and escalation for security threats in qualifying tiers.
Email security & domain authentication
Stops the most common way attackers get in — a convincing message that looks like it came from someone you trust.
Identity & access control
Most breaches today begin with a stolen credential, so identity is where we harden first.
Immutable backup & recovery
Protected copies that resist modification or deletion during their retention period, with recovery actually planned.
Service lines