Managed service catalog
Private AI Assistant & Chatbot
A custom AI chatbot grounded in your company's own documents, websites and data — private to your business, with answers that go beyond a standard LLM.
Overview
Off-the-shelf chatbots know only what their model was trained on. We build a private AI assistant that combines a large language model with your own knowledge base — ingesting documents, websites, internal wikis and structured data — so answers are grounded in your business, cite their sources, and stay private to your organization. Deploy it as a chatbot on your website, inside a client portal, or as an internal tool for your team.
What's included
- Custom AI chatbot grounded in your documents, websites and internal data
- Retrieval-augmented generation (RAG) so answers cite their sources
- Private to your organization — your data is never used to train public models
- Ingest PDFs, Word, Excel, web pages, knowledge bases and structured data
- Deploy on your website, inside a client portal, or as an internal assistant
- Role-based access so sensitive answers reach only the right people
What you gain
- Answers grounded in your business, not generic model knowledge
- Source citations so staff and clients can trust and verify every response
- Private and access-controlled — your data stays yours
Next step
Want this managed for you?
Schedule a complimentary assessment and we will map the right service line to your environment.
Coverage in motion
Scroll down — the whole service line moves with you.
Help desk, endpoint, email, identity, backup and the network run as one accountable agreement instead of six separate vendors.
Private AI Assistant & Chatbot
A custom AI chatbot grounded in your company's own documents, websites and data — private to your business, with answers that go beyond a standard LLM.
Managed help desk & endpoint operations
One accountable team handles every Level 1–3 call, ticket and vendor escalation for the systems we manage.
Advanced endpoint detection & response
Endpoint detection and response watches behaviour on managed devices, not just signatures.
24/7 managed detection & response
AI-assisted monitoring with human-led investigation, triage and escalation for security threats in qualifying tiers.
Email security & domain authentication
Stops the most common way attackers get in — a convincing message that looks like it came from someone you trust.
Identity & access control
Most breaches today begin with a stolen credential, so identity is where we harden first.
Immutable backup & recovery
Protected copies that resist modification or deletion during their retention period, with recovery actually planned.
Service lines