Legal
Terms of service.
Terms for using the Tech Fusion website, portal, and optional social media publishing integrations. Effective November 1, 2026.
1. Acceptance and scope
These Terms of Service govern your use of the Tech Fusion website, web portals, and connected digital features made available by Tech Fusion, a trade name of Virtual Consulting Solutions LLC (“Tech Fusion,” “we,” or “us”). By using these services, you agree to these terms. If you use the services on behalf of an organization, you confirm that you are authorized to act for it. Separate signed customer agreements, statements of work, and service schedules govern purchased managed IT, cybersecurity, hosting, consulting, and custom development services; if they conflict with these website terms, the signed agreement controls for those services.
2. Accounts and authorized use
You are responsible for maintaining the confidentiality of your account credentials, providing accurate information, and ensuring that users you authorize comply with these terms. You must not use the services unlawfully, interfere with their security, gain unauthorized access, distribute malicious code, or attempt to access another customer's information. We may restrict access when reasonably necessary to address misuse, security risks, or legal obligations.
3. Facebook, Instagram, and third-party integrations
If you choose to connect a Facebook Page, Instagram professional account, or other third-party service, you authorize Tech Fusion to access the accounts and information covered by the permissions you grant, solely to provide the features you request, which may include viewing connected accounts, preparing content, publishing posts, and showing publishing history or available analytics. You represent that you have authority to connect the accounts and publish to them. Your use of Meta products is also governed by Meta's applicable terms and policies. Tech Fusion is independent of Meta and is not endorsed or sponsored by Meta.
4. Content and publishing responsibilities
You retain your rights in content you provide, subject to any rights needed for us to operate the service. You grant Tech Fusion a limited right to process, store, format, and transmit that content as needed to deliver the features you choose. You are responsible for ensuring that posts, images, advertisements, links, and other content are accurate, lawful, authorized, and compliant with platform rules and applicable intellectual-property and advertising laws. Scheduled posts depend on third-party APIs, valid authorization, service availability, and platform restrictions; posting at an exact time is not guaranteed.
5. Data, privacy, and deletion
Our Privacy Notice explains how we handle personal information. You can disconnect a third-party integration through the applicable platform settings or request deletion of eligible information using our User Data Deletion Instructions. Some data may be retained where required for security, legal compliance, accounting, or legitimate record-keeping obligations.
6. Availability and changes
We may update, suspend, or discontinue website features to maintain security, comply with law, or reflect third-party changes. Integrations may become unavailable if a provider changes its APIs, access permissions, policies, or service. We do not guarantee uninterrupted or error-free access. Where practical, we will provide notice of material changes affecting users.
7. Intellectual property
Tech Fusion and its licensors retain rights to the website, software, branding, documentation, and other materials they provide, except for your own content and materials expressly licensed to you in a separate agreement. You may not copy, resell, reverse engineer, or misuse proprietary components except where allowed by law or a written agreement.
8. Disclaimers and liability
To the extent permitted by applicable law, website and optional social publishing features are provided on an as-available basis without guarantees of specific business results, social reach, or third-party platform uptime. Nothing in these terms excludes liability that cannot lawfully be excluded. Any additional service warranties, remedies, or liability limits in a signed customer agreement remain governed by that agreement.
9. Termination
You may stop using the website or request disconnection of an integration. We may suspend or terminate access for material violations of these terms or to protect service security, subject to applicable law and any signed agreement. Termination does not automatically remove posts already published on third-party platforms.
10. Updates and contact
We may revise these terms from time to time. The updated version will appear on this page with a revised effective date. Questions about these terms may be directed to hbrandt@techfusion.net. Tech Fusion is a trade name of Virtual Consulting Solutions LLC, based in New Jersey, United States.
Contact: hbrandt@techfusion.net
Coverage in motion
What is covered between the calls.
The service lines say what we run. This is how it runs — who answers, what is watched overnight, and how recovery is proven when it matters.
One number to call
Monday–Friday, 8 a.m.–6 p.m. ET, answered by a US-based technician who already has your environment in front of them.
Eyes on it overnight
Security alerts are triaged around the clock in qualifying tiers, with human-led investigation and escalation to your contact.
Coverage across the full United States
Every engineer, every ticket and every project stays onshore. No offshore hand-off in the middle of an incident.
Identity locked at the door
Multifactor authentication is enforced on email, remote access and admin consoles before a password ever gets reused.
Restores that are tested
Backups are proven with restore drills, so recovery is a documented procedure rather than a hope at the worst moment.
Documented response windows
Each priority level carries its own response commitment, so escalation is a defined step instead of a judgement call.
A named contact, not a queue
An engineer accountable to your account, who knows your sites, your software and the quirks of your environment.
Service lines